Delivery charge varies with products purchased on www.minte.in and is as applicable. However, shipping charges are bound to be changed from time to time.
We believe in delivering products purchased on www.minte.in in splendid condition and in the quickest time possible.
We deliver to all postal address in India. To ensure the quickest confirmed delivery, we request you to provide us accurate shipping address, billing address (in the case of different shipping and billing address) and PIN code.
Shipping address is the address where the customer wants to receive their shipment. The shipping address may differ from the billing address. mintE will not be responsible for postal delays resulting from incomplete address listings.
In most cases, orders are processed within 24-48 hours of placing.Estimated delivery time on orders within India is 3-5 working days. In a few locations, the delivery may take longer, depending on the accessibility of the location by our logistics partners. Time to ship mentioned on our website against each item is indicative and approximate, sometimes due to situations beyond our control, delays may occur. No refund, return, replacement or exchange will be entertained for this reason.
There will be no hidden charges on products purchased on www.minte.in. The charges mentioned at the time of placing orders are final and all-inclusive. Any delivery charges that you might have to pay on orders placed on mintE will be reflected at the time of checkout. We have fair and transparent shipping rates.
For information on cancellation and returns, please refer to our Return Policy.
We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely hassle-free shopping experience.We assure you that all products sold on www.minte.in are branded; unboxed; have undergone72 point comprehensive check and include 100% genuine accessories. In case the product you receive is 'damaged', 'defective' or 'not as described', our easy returns promise gets you covered.
If you receive aproduct in 'damaged' or 'defective' condition or it is 'not as described' on www.minte.in, you may request a replacement at no extra charges. Return policy is mintE-specific and terms may differ. Returns are covered by the 7 Day replacement guarantee. Replacement is subject to availability of stock with mintE. If the product for replacement is out of stock, you will receive a full refund, no questions asked. Refund is initiated only after the product is returned by customer and received by mintE.
Provide your order ID details
Customer Support will confirm the return request and inform you about the pickup procedure
Once a replacement request is placed, we will send you an email detailing the pickup process and also inform you about the initiation of replacement.In most locations, the replacement product is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered product is picked up from you and after it reaches mintE. If you do not get the return within the promised date, contact us immediately.
Please call us to cancel your return request and we will do the needful. In case the replacement is already dispatched, you can reject the replacement product when it reaches you.
mintE buyer protection seeks to help buyers who have an issue with a product, as mintE provides resolution. Write to us at email@example.com in case you want to raise a dispute. mintE looks at each dispute on a case-by-case basis fairly.
We work to provide the most hassle-free online shopping experience. You are covered and your money is safe. Refund is issued when mintE cannot provide replacement.
If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organizations over the same.
Sometimes financial organizations take a longer time to process the refund request. However, if the refund does not happen by the date we promise, you can contact us. We will be glad to help you.
After an order is placed, it can be cancelled before the product is shipped by us. Once the product is shipped, no order cancellations will be entertained by mintE. If you have any queries, you may contact us via email or telephone and our customer service executives will guide you.
Replacement facility is provided when you receive a damaged product or when the product has technical issues. Once you place a request for replacement, you will receive a call from us, informing about the initiation of replacement and describing the procedure. Our courier partner Delivery will facilitate the pick-up of the product. The replacement fee is borne by mintE. Our customer service executives will guide you through the pick-up procedure as mentioned above.
Please contact our customer care for any queries.
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